Accessibility.

FIIT Co. is committed to making our studio and website usable by as many people as possible, regardless of ability. Training is for everyone, and that starts with the door being open, physically and digitally.

1. Our Standard

We aim to meet Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, the international benchmark referenced by Canada's Accessible Canada Act and Ontario's Accessibility for Ontarians with Disabilities Act (AODA). We are not perfect yet. Accessibility is ongoing work, and we welcome feedback from anyone who hits a barrier.

2. What We've Done On This Site

• Semantic HTML: headings, landmarks, lists, and buttons are marked up so screen readers can navigate the page structure.
• Keyboard navigation: every link, button, form field, and modal can be reached and operated with a keyboard alone. Focus states are visible.
• Colour contrast: body text and interactive elements target a 4.5:1 contrast ratio against their background.
• Alt text: meaningful images carry descriptive alt attributes; decorative images are marked as decorative so screen readers skip them.
• Form labels: all inputs in our Guest Pass and Refer-A-Friend forms have associated labels, and errors are announced in text, not colour alone.
• Responsive layout: content reflows on phones, tablets, and desktop without horizontal scrolling, and is readable at 200% zoom.
• Reduced motion: we use animation sparingly and do not auto-play video or audio on this site.

3. Known Limitations

We are honest about where we fall short. As of the date above, we are aware of the following:

• Some older blog images pulled from our previous Squarespace site have short or generic alt text that we are rewriting as we migrate content.
• Class bookings are handled by Mindbody, which runs on its own platform. When you click “Book a Class,” you leave fiitco.ca, and the Mindbody page's accessibility is governed by them. If you run into a Mindbody barrier, email us and we'll help you book another way.
• Video testimonials and class previews may not yet have captions or transcripts. Captioning is on our backlog.

4. At The Studio

• Our studio is on the second floor of 1047 Gerrard St E, above The Vatican Gift Shop. The building entrance has a staircase; there is currently no elevator. We know this is a real barrier and we are actively planning for a ground-floor, step-free space as part of our next location.
• Washrooms and change areas are located on the training floor.
• Our staff are trained to adapt classes for a wide range of experience levels, injuries, and mobility needs. If you let us know what you need ahead of time, we will meet you there.
• Service animals are always welcome.

5. Assistive Technology We Test With

We test against the latest versions of:

• VoiceOver (macOS and iOS)
• TalkBack (Android)
• NVDA (Windows), where available
• Keyboard-only navigation (Tab, Shift-Tab, Enter, Space, Escape)
• Browser zoom up to 200%

If you use a different tool and it breaks our site, we want to know.

6. Request Help Or Report A Barrier

If any part of this website, our studio, or our booking process is difficult for you to use, tell us. We will do our best to provide the information or service in a format that works for you: by phone, by email, or in person, within a reasonable time, at no cost.

Please tell us the page or feature involved, what went wrong, and what assistive technology or browser you were using. We aim to respond within 5 business days.

7. Formal Complaints

If you are not satisfied with our response, you can contact the Accessibility Commissioner of Canada or, for Ontario-specific concerns, the province's AODA contact centre at ontario.ca/accessibility.

8. Updates To This Statement

We review this statement at least once a year and whenever we ship a significant change to the site. The “Last updated” date at the top of the page reflects the most recent review.

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